All in all this is expected to provide an added value and benefit to the business planning for PTA as well as for the overall strategic and futuristic planning by RTA. A review of literature issued by several countries and international organizations indicated that taxi service is not regarded as a competitor to mass transit systems but on the contrary can be considered as a supplement to assist in achieving an integrated mass transit system.
Also it is vital to note that the policies and measures developed to minimize the use of cars often lead to a shift of car users from cars to taxis. Taxis can be also considered as one of the main Mobility Management Options as taxi occupancy in many cities averages between 1. The Taxi sector in Dubai is experiencing substantial changes and challenges.
Powerful market and economic forces are affecting the objectives, roles, size and structure of this sector. A taxi strategy is meant to understand where we want the taxi system in Dubai to be in the future and how this can be achieved. Such strategy spells out the future direction for the taxi system in Dubai, with a clear set of goals, objectives, policies and initiatives.
This is followed by classification of core activities, components and enablers of taxi sector in Dubai. The purpose of this research is to provide a system analysis and structured assessment of the taxi sector in Dubai. A semantic assessment; using 30 factors, is conducted. Based on these assessments and diagnostic identification of gaps, issues and potential improvement opportunities, this research develops a comprehensive taxi strategy for Dubai.
Such strategy involves deciding on acceptable values, vision, mission statement and strategic goals for the taxi sector in Dubai. This is meant to assist in identifying strengths and gaps as related to the taxi sector in Dubai. Such strategy has its focus on achieving customer happiness. This paper develops in Figure 1 a generic conceptualisation of system compo-. Figure 1. As for taxi ranks these can range from simple stops with basic shelters to complex taxi ranks with premium amenities.
In developing taxi ranks several design parameters should be taken into account including safe and operationally friendly layout considering stopping lay bays, overtaking lanes, access and egress, etc. Building on the above conceptualization of taxi system components, Figure 2 shows a further classification of core activities, components and enablers typical.
Figure 2. In this section, a number of characteristics that describes the taxi system in Dubai are reported in Table 1. These characteristics cover the main taxi system. Table 1. Characteristics of taxi system in Dubai, source: compiled from [5]. A paid subscription is required for full access. Additional Information. Rail Transport. As a Premium user you get access to the detailed source references and background information about this statistic.
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Cost optimization. Tender management. Logistics department. Because the passenger's credit card is linked to the e-hail account, no cash changes hands. At the destination, the driver stops the car and the passenger gets out and walks away. A receipt is sent via email, with links to options for rating and tipping the driver. Drivers for Uber and its competitors use their own cars, and they seem incentivized to keep them clean and well-maintained. The cheapest options are late-model compacts, not junkers.
The riders input their destinations into the app, and the drivers use navigational software to get there. Wrong turns are unlikely. The drivers are generally polite and well-spoken. They never refuse to take you to any particular destination. They don't even know your destination before they accept your call. Does this sound like a case of damning with faint praise? That depends on what city or cities you were accustomed to catching taxis in.
A consistently low rating will force a driver out of Uber or its competitors. All of the above and more foster a positive experience for ride-sharing customers. It is impossible to come up with a definitive or average price for an Uber. Its pricing scheme varies with every city, and that surge pricing model changes the prices constantly based on demand.
According to Consumer Reports , longer trips are generally cheaper by Uber but short trips can be more expensive. And the vast majority of trips by Uber are short.
So, an Uber ride from the airport to a suburb should save you money, but a mile-long trip across a neighborhood could well be cheaper in a cab and would definitely be cheaper by bus or subway. Consumer Reports also warns that the surge pricing model for both Uber and Lyft can mean much higher prices at busy times of the day.
The bottom line: Uber can be less expensive than a taxi or car service, but not consistently. One point in its favor, though, is that Uber tells you exactly what the prices will be for the options available at that time before you confirm the trip. With cheap prices and readily available cars, customers get into the habit of taking a car for very short distances.
The costs can add up quickly. Safety is an important advantage for drivers working with Uber and other e-hail services. The riders using the service have registered their identities and their credit card numbers on the app. They are not random strangers on the street. Because the transaction is cashless, a driver doesn't risk unpaid fares or need to carry cash for change.
Rude, aggressive, and disruptive passengers are weeded out because drivers rate their customers. Consistently low ratings or reports of unsafe behavior toward drivers can cause the deactivation of an account. Unlike yellow cab taxi drivers who work hour shifts or black car drivers who are scheduled by dispatchers, Uber drivers enjoy considerable freedom and flexibility. Drivers log in and out of the system anytime they choose and pick their own hours.
Drivers avoid expensive taxi rental leases by using their own vehicles. They also pay their own fuel and maintenance costs.
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