For more information or images, please contact: Macrina Lim mlim theideassuite. By tackling emissions through pro-active steps — including LowCO2 Certification — CouriersPlease CP has taken the equivalent of cars off the road since June this year. In alone, it delivered more than 20 million parcels. Beginning with offsetting per cent of its operational emissions — which includes waste, energy use, staff travel and flights — CP aims to be completely carbon neutral across all areas of the business by Now, it is calling on the rest of the industry to set a target to reduce carbon emissions.
It is a certification standard for organisations that want to reduce their carbon emissions over time, by setting annual CO2 reduction targets to reduce its carbon footprint across all areas of its business.
CP had its carbon emissions audited by CRI to quantify the baseline carbon footprint for the company, to allow it to set emission reduction targets.
Audits are measured by emissions the business has direct control over, such as flights, waste, or staff travel. Emissions in the transport sector derive from direct burning of fuels for road, rail, domestic aviation and domestic shipping. Given that CP operates in the transport and logistics industry, this process will take some time before it can become carbon neutral.
Since 1 July, CP has and will continue to, offset 10 per cent of emissions related to last-mile deliveries performed by their franchisees, which is in addition to offsetting its operational emissions. By June , CP will have prevented offset emissions equivalent to not burning tonnes of coal, 1. We are adopting green procurement, whereby our purchase decisions will be based on reviewing the entire lifecycle of goods and services — taking into account environmental and social risks, benefits, and implications — over a decision based on upfront costs.
We all have a role to play in a greener future, and this starts with businesses understanding what they can do to reduce their carbon footprint. For example, we are in the middle of a month discovery phase of our delivery app, CPGo, which helps our franchisees by defining the quickest calculated route to take before they commence their run in an optimised pickup and delivery sequence. Over time, their vehicles will also adopt new technologies and emission-savings tools to minimise emissions further.
This is a really exciting time for CP and our customers as we play a part in delivering a greener future. This will also help us to achieve the reductions required to meet our global temperature increase targets set under the Paris Agreement. CP has not only committed to reducing its operational emissions but works with its customers to reduce their emissions via last-mile delivery.
CP and CRI are at the start of this great journey, where we will assist CP and their customers to make their courier services carbon neutral.
However, new research reveals a staggering 87 percent of shoppers are more likely to purchase products that are ethically and sustainably produced, suggesting a substantial shift towards conscious consumerism.
The findings come from an independent, nationally representative panel of Australians, commissioned by leading parcel delivery service CouriersPlease CP. The survey also reveals that 85 per cent of consumers want retailers and brands to be more transparent about the origins and sustainability of their products and whether they are engaging in ethical practices. NSW residents top the States when it comes to conscious consumerism, with 87 per cent of respondents calling for transparency from retailers, followed by 85 per cent of Queenslanders, and compared with 68 per cent of ACT residents.
CP also found that two in five 41 per cent Aussie consumers would be willing to pay more for ethical and sustainable products. Younger consumers appear to be more sustainably minded, with 46 per cent of shoppers under stating they would be willing to purchase an ethical product at a higher price point, compared with 34 per cent of overs.
A higher proportion of women are also willing to spend more on sustainably produced products at 46 per cent, compared with 36 per cent of male consumers. Across the States, NSW residents again prove to be more conscious shoppers, with 42 per cent stating they would be more willing to pay more for ethical products, compared with just 32 per cent of ACT residents.
This is an important incentive for retailers to embark on sustainable initiatives within their own operations and supply chain. One such initiative is our partnership with sustainable sock company Manrags, which has provided all Australian households with access to a digital at-home textile collection service. This enables them to have their unwanted clothing and textiles collected from their front door and diverted from landfill by being either repurposed, reused, or recycled.
This market often looks beyond the label and wants to know more about the company which they are purchasing from. Would you like retailers and brands to be more transparent about the origins and sustainability of their products and whether they are ethically produced? Are you more likely to purchase products that are ethically and sustainably produced?
Yes, and I will pay a little more for those products. Yes, but I would be unwilling to pay more for those products. For more information, please contact:. Changes to our ATL process. Login Register. Problem resolution 5 stars.
Our goal is to always provide a service that gives our customers peace of mind and delivers items to consumer within our delivery timeframes. However, occasionally things can go wrong, and our teams is equipped to find solutions to current and future customer issues. Booking process 5 stars. An easy and reliable booking process is crucial for customers to use and continue returning to a courier service.
We ensure it is quick and easy to organise parcel collection and delivery and enables customers to deliver transparent messaging across the entire parcel journey to consumers.
Pick-up and drop off options 5 stars. We offer flexible and convenient pick up and drop off choices for consumers to have better control over how they receive parcels. Our award-winning returns service allows customers to organise pick-ups directly from their doorstep. Delivery timeliness 4 stars. The combination of our dedicated driver fleet with technology has allowed us to provide a consistently timely service to customers. The technology calculates the most efficient route, based on factors such as business operating hours and traffic conditions, helping our fleet to deliver millions of parcels quickly and safely.
Reliability of service 4 stars. Our delivery service is swift and reliable, and constantly improved upon. Our delivery notifications keep parcel recipients updated along multiple points of the parcel journey, including communicating potential delays.
In the last 12 months, we opened six new depots, doubled our franchisee network and staff, and hired hundreds of additional drivers, allowing us to consistently deliver top-notch service. Value for money 4 stars. We pride ourselves on our ability to provide a well-rounded, reliable service that is worth the fee. We also keep our operations costs in check to continue offering reliable delivery solutions at a competitive price.
During the shutdowns, unders shopped online more than any other age group. Eighty 80 per cent of unders shopped online more frequently than they normally did, compared with 67 per cent of s and 53 per cent of overs. The increased rate in online shopping while incomes generally dropped suggests that the traditional weekly shopping of Australians shifted online. Among Aussies under age 30, this was at 73 per cent. One quarter 26 per cent of all respondents shopped at least six times a month.
Not only did this minimise the chances of any potential infections from visiting a physical store, but it also eliminated the need to queue up. During this time, retailers had restrictions on in-store numbers and adhered to social distancing measures.
Younger shoppers are more likely to continue the high rate of online shopping. Sixty-four 64 per cent of under 30s and almost two-thirds 62 per cent of s admit they will continue shopping more online going forward, compared with 43 per cent of overs.
This indicates that health concerns of COVID will continue to linger, as many seek to avoid person-to-person encounters in retail stores. Saturday was the most popular day for online shopping. One quarter 24 per cent of Aussies said they did most of their online shopping on a Saturday. Wednesday was the second most popular day for online shopping, with 18 per cent of respondents doing most of their shopping on this day — suggesting that purchases on hump day helped many to get through the rest of the working week.
Unders are the age group that do most of their shopping once it gets dark: 49 per cent, compared with 37 per cent of overs. Afternoons are the next most popular time of day for online shopping: 26 per cent of respondents do most of their shopping during this time. This compared with just 11 per cent of overs.
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